How to delete eBay account

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Aina Prat
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Preliminary operation



Before you enter the live of this tutorial and explain how to delete eBay account, you may find it useful to know what the cancellation of an account on the famous online shopping site entails.


First of all, you must know that by deleting your account on eBay, you will no longer be able to sell or buy on it. Furthermore, you will lose access to the "My eBay" section e, as a reont, all your feedback (the ratings you receive from other users following trades) and your purchase and sale history will be deleted.

In light of the above, before closing an eBay account, you must make sure that you have no ongoing transition and that you have paid for any purchases. To check this, log into your eBay account and click on the items My eBay and Riepilogo, to view current offers, including any purchase proposals you have sent. In that regard, my guide on how to withdraw a bid on eBay may be helpful.

Also, if you've created a seller account and placed a listing on eBay, make sure you've removed all listings (if so, my guide on how to delete listing on eBay might help) and that your account balance is equal to zero.


To verify this, click on yours name located at the top left, select the option Account settings from the menu that opens e, in the new page displayed, locate the item Current balance: if the balance is negative, press on the item Single payment, visible in the section Payment methods for eBay fees, then select the payment method you prefer (PayPal, Credit or debit card, Current bank account and Bank or postal transfer) and complete the payment.


Permanently delete eBay account

The procedure for permanently delete an eBay account it's quick and easy. All you have to do is go to the settings of the account to be deleted, specify the reasons for the closure and start the deletion process. It will be useful to know that deleting an eBay account can take up to 30 days.

From computer

Per permanently delete an eBay account from your computer, connected to the main page of the famous online shopping site and click on the option Log in, to log into your account. Then enter your login details in the fields Email or username and Password and press pulsating Log in.



now, click on tuo name, visible at the top left, and choose the option Account settings from the menu that opens. Then make sure you have selected the item My Account in the box sections and clicca onl'opzione Close my account, located near the section Invoices.

In the new screen that appears, locate the entry Account termination informationclick on your button Close your account and specify the reason for your decision by selecting one of the agolable options (Security Issues, Billing issues, Personal reasons, Reasons related to the activity, Account Issues and Problems relating to the use of the website) process the menu to tendin Select Category.

Depending on the option you have previously chosen to motivate the closure of your account, in the new screen displayed, further specify the reason for your choice, placing the check mark next to one of the agolable options (eg. I have no time, I have never used my account, I'm moving out etc.) under the heading Select a reason and click on the button Continue.

In the See a possible solutionBased on the options you have previously chosen, eBay will provide you with some possible solutions to keep your account active. To proceed with closing, choose one of the options agolable from Yes, but I still want to close my account and No thanks, close my account in the drop-down menu The problem has been solved? and click on the button Continue.


Finally, put a check mark next to the entry I have read and understood the above information and press pulsating Continue. the message The account will be closed will confirm that the process of closing your account has started and that it will be deleted within 30 days.

From now on, you will be able to continue to log into your account but you will not be able to use it to buy or sell on eBay. If you change your mind, you can retrace your steps, as long as the account has not already been permanently deleted.

To cancel the request to cancel your eBay account, connected to the main page of the famous ecommerce site, click on the item Help and contacts e, in the new open page, click on the button Contact us.

Then choose the option My Account and select the contact option of your interest between Contact us, to view the number to call and receive telephone assistance (you will be notified of the identification code to report to the operator who will take care of your call), and Chat with us, to receive assisted via chat.

Give smartphone and tablet

If you are wondering if it is possible delete an eBay account from smartphones and tablets, using the official application of the famous e-commerce site for Android or iOS, the answer is no. However, you can permanently delete your account from your smartphone or tablet using the browser installed on your device (eg. Chrome your eroid or Safari your iOS).

Then start the browser you usually use to surf the Internet on your smartphone or tablet, connected to the eBay main page, tap on thelittle man located at the top right and press the button Log in, to login. Then enter your data in the fields Email or username and Password and do tap on pulsating Log in.

Now, click on the option Classic eBay site located at the bottom of the page, to switch to the desktop version of the eBay site, click on yours name which is at the top left and choose the option Account settings give the menu check if you press.

In the new screen that appears, tap on the item Close my account, award-winning Close your account e, via the drop-down menu Select Category, specify the reason for your request, choosing one of the options agolable from Security Issues, Billing issues, Personal reasons, Reasons related to the activity, Account Issues and Problems relating to the use of the website.

On the newly opened page, locate the section Select a reason, put the check mark next to one of the agolable options (I have no time, The rates are too high, Fraud issues etc.), to further specify the reason for your decision to close the eBay account, and tap the button Continue.

Once this is done, select one of the options agolable from Yes, but I still want to close my account and No thanks, close my account and press pulsating Continue, then put the check mark next to the item I have read and understood the above information and do tap on pulsating Continue, to start the process of closing your account.

It will be useful to know that closing an eBay account can take up to 30 days of time: as soon as the cancellation is final, you will receive a confirmation email at the address associated with the account.

Delete suspended eBay account

Be your intention è delete a suspended eBay account, it will be useful to know that before starting the cancellation process it is necessary to request the reactivation of the account in question, a procedure that varies according to the type of restriction applied.

If a temporary suspension has been applied to your account, all you have to do is wait for the suspension to end. If, on the other he, the account has been suspended or restricted because the seller's fees have not yet been paid, simply make the payment to "unlock" the account.

If so, log into your account, click on yours name which is at the top left and choose the option Account settings from the menu that opens. Then locate the section Payment methods for eBay fees and choose the option Single payment to proceed with the payment, choosing between PayPal, Current bank account, Credit or debit card and Bank or postal transfer as a payment method.

In all other cases of suspension of an eBay account, I recommend that you follow the instructions contained in the message that was sent to the email address associated with your account and that you can also retrieve in the section Messages account in question.

Once your account has been reactivated, you can start the process to permanently delete an eBay account, following the instructions I gave you in the previous paragraphs of the guide.

Close eBay seller account

How do you say? Do you want close an eBay seller account? If your intention is to stop selling only, you should know that it is not necessary to close your account but you just need to remove the automatic payment method associated with your account. The procedure is the same both from a computer and from a smartphone and tablet (in the latter case it is necessary to use the browser installed on your device).

To proceed, then connected to the eBay main page, click on yours name located at the top left and click on the option Account settings in the menu that opens. In the newly opened page, select the item Personal information, locate the section Payment information and press pulsating Remove related to the item Automatic payment method. Premium, therefore, on pulsating Remove And that's it.

If, on the other he, your intention is to close an eBay store, all you have to do is cancel the automatic renewal of the monthly subscription from your account settings. To do this, click on yours name, top left, choose the option Account settings give the menu check if you preem your voice Subscribers.

In the new screen that appears, click on the button Unsubscribe related to the eBay store you have activated (Base Shop, Premium shop and Premium Plus shop) and confirm your intention to deactivate the automatic subscription renewal and close your shop.

If in addition to deactivating the seller account and your shop, you also want to permanently unsubscribe from eBay, all you have to do is follow the procedure to permanently delete an eBay account that I explained above.



Audio Video How to delete eBay account
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